{"id":5665,"date":"2021-12-19T15:45:20","date_gmt":"2021-12-19T06:45:20","guid":{"rendered":"https:\/\/meene.app\/how-to-use-the-application\/"},"modified":"2023-12-04T20:03:04","modified_gmt":"2023-12-04T11:03:04","slug":"how-to-use-the-application","status":"publish","type":"page","link":"https:\/\/meene.app\/en\/how-to-use-the-application\/","title":{"rendered":"How to use the application"},"content":{"rendered":"\n

basic operation<\/h2>\n\n
    \n
  1. Please turn on Bluetooth and Location Services. Also, go to [MENU]\u2192 [Settings] and turn ON “beacon reception” and “GPS reception”.<\/li>\n\n\n\n
  2. When you open the application and approach a spot where information is transmitted, the information list screen will appear.<\/li>\n\n\n\n
  3. Select and tap the title of the information you wish to view from the list to display the relevant information.<\/li>\n\n\n\n
  4. When you have finished viewing the information, tap the “X” button in the lower right corner of the screen or the [HOME] button to return to the home screen.*Please pay attention to the remaining battery level.<\/small><\/li>\n<\/ol>\n\n

    Button, menu screen<\/h2>\n\n
      \n
    • HOME]: Clears the displayed screen and displays the Home screen. At that time, the information list screen will be displayed if a signal of information that can be displayed is detected.<\/li>\n\n\n\n
    • MENU] \u2192 [Language]: This allows you to switch between languages.<\/li>\n\n\n\n
    • MENU] \u2192 [Stamp Book]: Check the stamps you have acquired.<\/li>\n\n\n\n
    • MENU] \u2192 [CLEAR]: Clears the displayed facility screen and displays the initial home screen.<\/li>\n<\/ul>\n\n

      Q&A<\/h2>\n\n

      android is described for 0S version 11\/AQUOS sense4 lite .<\/mark> Please check the instruction manual for your device as the actual OS version and device will vary.<\/p>\n\n

      \n

      I<\/mark> reinstalled the app and my stamps\/coupons disappeared.<\/h3>\n\n\n\n
      \n

      For iPhone\/android<\/h4>\n\n\n\n

      I reinstalled the app and the stamps\/coupons disappeared.<\/p>\n\n\n\n

      Stamps\/coupons are managed in connection with the application, but if the application is reinstalled, it will be recognized as a different application, and therefore stamps\/coupons collected with the previous application cannot be transferred. Please understand this.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n

      \n

      Digital map is<\/mark> not displayed<\/h3>\n\n\n\n
      \n

      For iPhone<\/h4>\n\n\n\n

      Location-based services are not allowed in the settings.<\/p>\n\n\n\n

      Allow the use of Location Based Services in the following three settings (see figure below)(1) [Settings] \u2192 [Meene! mitaka] \u2192 [Location-based Services] check [Always].(2) [Settings] \u2192 [Privacy and Security] \u2192 [Location-based Services] ON(3) [Settings] \u2192 [Privacy and Security] \u2192 [Meene! mitaka] \u2192 check “Always” for “Allow use of location information<\/p>\n<\/div><\/div>\n\n\n\n

      \n

      For android<\/h4>\n\n\n\n

      Cause (1)<\/strong>This may be due to the fact that the location \u30b5\u30fc\u30d3\u30b9 the phone itself are turned off.Cause (2)<\/strong>This may be due to the fact that the browser application is not allowed to use Location Based Services.<\/p>\n\n\n\n

      Cause 1)<\/strong> Enable “Use Location Information” in [Settings] \u2192 [Location Information].<\/strong>Cause (2)<\/strong>Allow the browser application to use location information (other than “Do not allow”) in the list displayed in [Settings] \u2192 [Privacy] \u2192 [Permissions Manager] \u2192 [Location Information].<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n

      \n

      iPhone is described for iOS16 .<\/mark> For other versions, please check the equivalent settings.<\/p>\n<\/div><\/div>\n\n

      \n

      GPS\/beacon points are not listed<\/h3>\n\n\n\n

      For iPhone<\/h4>\n\n\n\n

      Cause (1)<\/strong>This may be due to the fact that the location service on the phone itself is turned off.Cause (2)<\/strong>This may be due to the fact that you have not allowed the app to use Location Based Services.Cause (iii)<\/strong>This may be due to the fact that “GPS reception” is not enabled in the app settingsCause (iv)<\/strong>It may be due to the fact that “beacon reception” and “GPS reception” are not turned on in the application [MENU]\u2192 [Settings<\/p>\n\n\n\n

      Cause (1)<\/strong>Go to [Settings] -> [Privacy] -> [Location Services] and enable [Location Services].Cause (2)<\/strong>Please go to [Settings] -> [Privacy] -> [Location Services] and set the app’s location services to “Always Allow”. Also, please enable “Precise Location”.Cause (iii)<\/strong>Please enable “GPS Reception” in the application [MENU]\u2192 [Settings].Cause (iv)<\/strong>[MENU]\u2192 Turn ON “beacon reception” and “GPS reception” in [Settings].<\/p>\n\n\n\n

      For android<\/h4>\n\n\n\n

      Cause (1)<\/strong>This may be due to the fact that the location service on the phone itself is turned off.Cause (2)<\/strong>This may be due to the fact that you have not allowed the app to use Location Based Services.Cause (iii)<\/strong>This may be due to the fact that “GPS reception” is not enabled in the app settings.Cause (iv)<\/strong>It may be due to the fact that “beacon reception” and “GPS reception” are not turned on in the application [MENU]\u2192 [Settings<\/p>\n\n\n\n

      Cause 1)<\/strong> Enable “Use Location Information” in [Settings] \u2192 [Location Information].<\/strong>Cause (2)<\/strong>Allow the app to use location information (other than “Do not allow”) in the list displayed in [Settings] \u2192 [Privacy] \u2192 [Permissions Manager] \u2192 [Location Information].Cause (iii)<\/strong>Please enable “GPS Reception” in the application [MENU]\u2192 [Settings].Cause (iv)<\/strong>[MENU]\u2192 Turn ON “beacon reception” and “GPS reception” in [Settings].<\/p>\n<\/div><\/div>\n\n

      \n

      Camera does not start<\/h3>\n\n\n\n

      For iPhone<\/h4>\n\n\n\n

      This may be due to not allowing camera access to the application.<\/p>\n\n\n\n

      Allow apps (e.g. eGuide) to use the camera in the list displayed in [Settings] -> [Privacy] -> [Camera].<\/p>\n\n\n\n

      For android<\/h4>\n\n\n\n

      This may be due to not allowing camera access to the application.<\/p>\n\n\n\n

      Allow the app to use the camera (other than “Do not allow”) in the list displayed in [Settings] -> [Privacy] -> [Permissions Manager] -> [Camera].<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

      basic operation Button, menu screen Q&A android is described for 0S version 11\/AQUOS sense4 lite . Please check the instruction manual for your device as the actual OS version and device will vary. I reinstalled the app and my stamps\/coupons disappeared. For iPhone\/android I reinstalled the app and the stamps\/coupons disappeared. Stamps\/coupons are managed in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"swell_btn_cv_data":"","footnotes":""},"class_list":["post-5665","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/meene.app\/en\/wp-json\/wp\/v2\/pages\/5665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meene.app\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meene.app\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meene.app\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meene.app\/en\/wp-json\/wp\/v2\/comments?post=5665"}],"version-history":[{"count":11,"href":"https:\/\/meene.app\/en\/wp-json\/wp\/v2\/pages\/5665\/revisions"}],"predecessor-version":[{"id":6488,"href":"https:\/\/meene.app\/en\/wp-json\/wp\/v2\/pages\/5665\/revisions\/6488"}],"wp:attachment":[{"href":"https:\/\/meene.app\/en\/wp-json\/wp\/v2\/media?parent=5665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}